Car and Van Breakdown Recovery in Mortimer | What to Do Whilst Waiting for Help

Breakdowns can be daunting, especially on busy roads, so it is essential to know what to do while you wait for recovery services to keep yourself and your vehicle safe. Whether you need car breakdown recovery, van breakdown recovery or accident recovery, our car repair garage is here to help in Mortimer and the surrounding areas, as well as nationwide.

We offer a range of services including vehicle transportation, car servicing, MOTs, towing and more. Our friendly team are dedicated to keeping clear communication with clients and keeping vehicles safe and roadworthy.

If you have any questions about our vehicle solutions, please read our FAQs.

What to Do

If you’re waiting for van or car breakdown recovery services, follow these steps to keep you and your passengers safe.

  • Move to a Safe Place –

    If possible, get yourself and your passengers away from moving traffic and behind a safety barrier.

  • Stay Visible –

    Keep your hazard lights on and use your sidelights if it’s dark or visibility is poor.

  • Stay Away from the Vehicle –

    Once you’re in a safe location, avoid standing near your vehicle or the roadside.

  • Keep Passengers Safe –

    Keep children away from traffic.

  • Have Your Details Ready –

    Keep your location, vehicle registration and details of the problem to hand for our recovery team.

  • Keep Your Phone Available –

    Make sure your phone has enough battery and keep an eye out for calls from your recovery provider.

  • Don’t Attempt Repairs –

    This puts you in danger, especially on busier roads, so don’t attempt to inspect or repair the vehicle.

  • Wait Somewhere Safe –

    Once you’ve contacted us, stay in a safe place until help arrives.

If You’ve Been in an Accident

If you’ve been involved in an accident rather than experiencing a breakdown, the recovery process is slightly different. Your first priority should be to make sure everyone is safe and contact emergency services if needed.

Once the scene is safe, our car repair garage may need to recover your vehicle rather than simply repair it at the roadside. We can arrange van or car accident recovery and perform vehicle relocation or commercial vehicle transportation. We can transport your vehicle to a suitable garage, your chosen location or our premises, depending on your needs and circumstances.

For our car and van breakdown recovery services, we are available 24/7 to help customers in Mortimer and nationwide with our skilled team, recovery vehicles and equipment.

Help Prevent Breakdowns with Regular Servicing

Regular car servicing can help you spot potential problems before they become unexpected breakdowns. Keeping up with routine car maintenance and replacing worn or faulty parts helps keep your car safe and reduces the risk of inconvenient car failures and vehicle transportation.

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Our Garage’s Services

Please contact our commercial vehicle and car repair garage if you require our services in and around the Mortimer area. We offer:

For car and van breakdown recovery in Mortimer and across Berkshire and beyond, please call our team on 07787 581062 or 0118 315 0676.